Refund Policy

Refund Policy

30-Day Money Back Guarantee

We stand behind Ginvive completely. If you don't see a difference in breakage and new growth within 30 days of consistent use, we'll refund you in full — no questions asked, no return required.

How to Request a Refund

Email us at ginvive1@gmail.com within 30 days of your purchase date with your order number and we'll process your refund within 3–5 business days.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, contact us at ginvive1@gmail.com within 7 days and we'll send a replacement or issue a full refund immediately.

Refund Timeline

Refunds are processed within 3–5 business days and will appear on your original payment method within 5–10 business days depending on your bank.