Frequently Asked Questions
Frequently Asked Questions
What is Ginvive Hair Revival Ointment?
Ginvive Hair Revival Ointment is a concentrated ginger root treatment designed specifically for bleach-damaged and chemically processed hair. It works at the scalp level to repair damage, reduce breakage, and stimulate new growth.
How is it different from regular hair oils or conditioners?
Regular conditioners coat the hair shaft. Ginvive penetrates the scalp at the follicle level — targeting the root cause of bleach damage rather than masking it. Ginger root extract stimulates blood circulation to the follicle, which accelerates repair and regrowth.
Is it safe for bleached and color-treated hair?
Yes. Ginvive is 100% free from parabens, sulfates, and mineral oils. It's specifically formulated for chemically treated hair and will not strip color or cause further damage.
How long before I see results?
Most customers notice reduced shedding and softer hair within 1-2 weeks. Visible reduction in breakage typically occurs within 3-4 weeks of consistent use. New growth and improved elasticity are most noticeable at the 6-8 week mark.
How do I use it?
Apply a small amount directly to the scalp, section by section. Massage in circular motions for 2-3 minutes to stimulate circulation. Leave in for at least 30 minutes — overnight works best. Rinse out with your regular shampoo. Use 3-4 times per week for best results.
How much product do I get?
Each jar contains 150g — approximately 60 uses at the recommended application amount.
Will it make my hair greasy?
No. The ointment is designed to absorb into the scalp without leaving residue. When used in the recommended amount, hair feels nourished, not greasy.
Can I use it on dry hair between washes?
Yes — a small amount can be applied to dry ends between wash days to reduce breakage and add moisture. For scalp treatment, use on damp or dry hair before washing.
How do I contact Ginvive?
Email us at support@ginvive.com and we'll get back to you within 24-48 hours.